Utilizing Aeon Invoice Reconciliation and Analytics to Drive Revenue Growth for Amazon DSP.
- Aeon Synergies
- Jan 17
- 3 min read
Running an Amazon Delivery Service Provider (DSP) operation can be a profitable venture, but it comes with its own set of challenges. Recently, we collaborated with a Merrillville, Indiana-based Amazon DSP struggling with low revenue despite managing numerous delivery routes. Upon closer examination, we uncovered critical issues in invoice verification and a lack of detailed revenue-to-expense analysis. These factors were impacting their financial performance. In this post, I will share our findings and the steps that led to a significant turnaround for our client.
Understanding the Challenges
Amazon DSPs depend on efficient operations and consistent revenue. When a company’s financial health is at risk, recognizing the problems is essential. For our Indiana client, several issues became apparent:
Inconsistencies in Invoice Verification: There were routes that had been completed or canceled but were not reflected in the Amazon invoices. For example, 15 routes, equating to about $10,000, went unaccounted for in just one month.
Lack of Thorough Revenue-to-Expense Analysis: Without regular reviews of revenue against expenses, discrepancies can slip through the cracks. This oversight became evident when expenses exceeded revenue by 20% during a specific period, causing a profit loss.
Addressing these issues provided a pathway to significantly enhance their revenue generation.
Our Solution: Amazon-Based Invoice Validation
After a collaborative discussion with the DSP, we implemented a solution focused on Amazon-based invoice validation. Here’s how we executed this plan:
Preparation of Validation Report: We cross-referenced Amazon invoices with daily route wrap-up reports and vehicle expenses.
Identifying Discrepancies: Our analysis revealed that several completed routes were missing from the invoices. Additionally, we found expenses related to five rental vehicles that had not been acknowledged, totaling around $3,000 monthly.
Notification to Amazon: After compiling our findings, we submitted disputes for the new invoices via the Amazon portal. We also reached out to an Amazon representative about previously disputed invoices.
This systematic approach enabled us to locate the core issues effectively.

The Outcome: Revenue Recovery
The results were remarkable. Following our notification to Amazon about the discrepancies, they reviewed our findings and agreed to release the funds that had been wrongly withheld. This led to a 30% increase in our client's revenue!
Furthermore, our method was scalable. We successfully assisted over six other companies facing similar issues, collectively recovering around $280,000 by June. Our experience shows that thorough invoice reconciliation is not just beneficial; it is vital for maintaining a healthy financial state.
Best Practices for Thorough Invoice Reconciliation
To ensure your Amazon DSP thrives, consider these best practices:
Regular Audits of Invoices
Make it routine to regularly audit your invoices against your operational reports. This proactive habit allows you to catch discrepancies early and ensures that all completed routes and expenses are documented.
Utilize Technology
Incorporating the right tools can streamline the reconciliation process. Look for software that allows for easy report retrieval and comparison of invoices with operational data.
Final Thoughts
Improving revenue generation for your Amazon DSP is achievable through focused efforts on thorough invoice reconciliation and consistent analysis of financial reports. Our experience with the Merrillville, Indiana DSP demonstrates that implementing structured processes and attentive monitoring can lead to significant financial recovery.
If you encounter similar challenges, consider reaching out. Together, we can craft a plan tailored to your operational needs to not only resolve current issues but also pave the way for sustainable revenue growth. With the right strategies and commitment, your Amazon DSP can flourish in this competitive market landscape.
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